NAIL THE MOMENT

Privacy policy

Effective date: October 31, 2026

Nail the Moment (listed as “Nail the Moment: The Game”) is published by Samuel Connor Kooyman, based in Ohio, United States (“we,” “us”). This policy covers the installed game, its TestFlight beta, support for the game, and this public support website. You stop a countdown near zero, earn stars, and unlock levels. No player account or sign-in is required.

What stays on your device

The app automatically stores your highest unlocked level, total completed attempts, best result and stars for each played level, your latest 50 actual stop offsets used to calculate timing statistics, and sound, haptic, and gentler-visuals settings. Timeouts count as attempts but do not enter the recent-stop statistics; cancelled rounds do neither. These records let you resume progress and replay levels. A spatial challenge may show your tap and the target position in its result; those positions stay in memory for that result and are not added to the saved history or sent to us. A previous save is also kept on the same device for recovery if the main save becomes unreadable.

These records use local app preferences on iPhone and iPad, or browser storage in a local web preview. The game does not automatically transmit your save to us. We have no player database or account-based cloud sync. Your operating system may include app data in backups or transfers under your settings; we do not manage those copies.

Permissions, sound, and tracking

The game contains no ads, tracking, analytics SDK, or developer-operated crash-reporting service. Gameplay does not request your name, email address, location, contacts, camera, microphone, photos, or advertising identifier. Sounds are generated on the device; haptics use supported device hardware. Neither records audio or sends gameplay information to us. We do not sell personal information or use it for targeted advertising. TestFlight and voluntary support have the separate data practices below.

If you contact support

If you choose to email nailthemoment@outlook.com, we receive your email address and whatever message or attachments you send. We use that information to answer your request and troubleshoot the issue. Do not include passwords, payment-card details, or other information that is unnecessary for support.

Our support mailbox uses Microsoft Outlook. Microsoft processes messages under its Privacy Statement. We use support content only to respond, troubleshoot, and meet applicable legal obligations, not for marketing. We delete support messages and attachments under our control within 12 months after the request is resolved, unless a legal obligation or active dispute requires longer retention. In that case, we keep only what is needed for that purpose and delete it when the reason ends. You may request earlier deletion at the support address.

TestFlight beta testing

TestFlight automatically gives Apple and us beta usage and diagnostic information, including app and device versions, device identifiers, language, install and session counts, and crash logs. Email-invited testers may also have their name, email, and invitation status shown to us. Feedback you choose to submit can include comments, screenshots, and additional device diagnostics. These platform reports are separate from the game's local save.

We use beta information to test and improve this app, not for advertising. We do not sell beta information or share TestFlight information Apple provides with third parties. Support correspondence may be processed by our email provider as described above, and information may be retained or disclosed when required by law. Any copies we download are deleted within 12 months after the related issue is resolved, subject to the legal-obligation or active-dispute exception above. Apple's retention is separate; see TestFlight & Privacy. Contact us about your beta data, and use Apple's Data and Privacy page for Apple-held information. Stop beta participation through TestFlight to stop future beta testing; this does not erase existing reports.

Your choices and deletion

In Settings, you can change sound, haptics, and gentler visuals. Choose Reset local data and confirm Erase local data to remove levels, scores, stars, recent timing history, settings, and the local recovery copy from this installation. This cannot be undone in the app and does not change your App Store purchase. The next game starts a new local save.

Local records otherwise remain until reset, deletion of the app’s data, or removal by your device or browser. Deleting the iPhone app (rather than offloading it) or clearing the preview’s browser storage may erase your progress. Operating-system backups are managed separately in your device or backup settings. We cannot retrieve a lost local save or delete a backup held by your operating system.

Resetting game data does not delete support emails, TestFlight reports, or information held by Apple. To request access, correction, or deletion of personal information we hold, contact support. Depending on your location, you may have additional rights to object to or restrict processing, receive a copy, withdraw consent where processing relies on consent, or complain to a privacy regulator. We may request information reasonably needed to verify a request and will explain any lawful limitation. We cannot identify or retrieve a local save from your email address.

Apple, service providers, and external links

Apple processes App Store purchases and downloads and may make platform reports available to developers under its policies and your settings. We do not receive your payment-card details. See App Store & Privacy. If you open an external link or use an email app, that service receives connection or message information under its own policy. Reading the bundled policy inside the installed game works offline.

We operate in the United States. Support providers may process information in other countries under their applicable terms and safeguards. We limit access to information needed for support and testing and use account and device protections; no system can guarantee absolute security. The app's local preferences are not a developer-operated encrypted vault. We do not give advertisers access to your support or beta information.

Public support website

This support website is hosted by GitHub Pages. Visiting these pages sends connection information to GitHub. GitHub documents that it logs and stores visitor IP addresses for security purposes, whether or not a visitor is signed in. Its handling of technical and service-usage information is described in the GitHub Privacy Statement and GitHub Pages data-collection documentation.

We do not add analytics scripts, advertising cookies, embedded third-party media, or submission forms to these pages, and we do not maintain a separate website visitor database. GitHub controls retention of its own hosting records under its policies; our 12-month support-email and downloaded-beta retention period does not set GitHub’s retention. Opening an external link or sending support email involves the receiving service separately. Reading the policy bundled inside the game does not automatically visit this website.

Children, updates, and contact

The same local gameplay design applies to every player. The app does not ask children to submit personal information. A parent or guardian can contact support to request deletion of information a child may have sent. Apple's age and account requirements apply to its services, including TestFlight.

We will update this policy if the app’s features or data practices change and revise the effective date. Questions or privacy requests can be sent to nailthemoment@outlook.com.